Free shipping on All Orders Over $99. No Minimum Purchase



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Free standard shipping on orders over $99
Estimated to be delivered on 12/01/2022 - 15/10/2022.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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Black foam goes under black and other dark threads, from charcoal to deep navy. If you stitch a black logo over white foam, the white can show between the stitches; over black foam it disappears. You get a single 24" x 36" sheet of black Smash Puff 3D foam at 3mm thick.
If you only keep two foams in stock, make them black and white, then add colors for team work.
Puff takes more thread than flat embroidery, since the stitches have to climb over the foam. Make sure there's a full cone on the needle you're using before you start, and slow the machine down slightly if you see the foam shifting. Once the design is finished, remove the leftover foam around the edges and press out any stray pieces with your fingertip.
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