Smash Transfers Code of Conduct

At Smash Transfers, we are committed to conducting business with integrity, professionalism, fairness, and respect. This Code of Conduct establishes the standards we expect from our employees, contractors, suppliers, business partners, and anyone representing our company.

1. Integrity and Ethical Business Practices

We conduct all business honestly and transparently. Employees and representatives of Smash Transfers must:

• Provide accurate information to customers, suppliers, and business partners.
• Avoid deceptive, misleading, or fraudulent business practices.
• Maintain accurate records, invoices, production documents, and transaction information.
• Honor commitments regarding pricing, production capabilities, delivery schedules, and product specifications.
• Disclose any actual or potential conflicts of interest.

Bribery, kickbacks, improper payments, and other forms of corruption are strictly prohibited.

2. Respectful and Inclusive Workplace

Smash Transfers is committed to providing a professional workplace where everyone is treated with dignity and respect.

We do not tolerate discrimination, harassment, intimidation, retaliation, bullying, or abusive conduct based on race, color, national origin, ancestry, religion, sex, pregnancy, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other status protected by applicable law.

Employment and business decisions are based on qualifications, performance, experience, business needs, and merit.

3. Workplace Safety

The health and safety of our employees, customers, visitors, and partners is a priority.

All employees and contractors must:

• Follow workplace safety procedures.
• Use required personal protective equipment.
• Properly handle inks, chemicals, adhesives, cleaning products, machinery, and production equipment.
• Review and follow applicable Safety Data Sheets and product instructions.
• Report unsafe conditions, injuries, spills, equipment problems, or hazards immediately.
• Never operate machinery while impaired by alcohol, illegal drugs, or any substance that may affect safe performance.

4. Product Quality and Customer Service

Smash Transfers is committed to producing dependable, high-quality printing and decorated apparel products.

We strive to:

• Review artwork, order specifications, quantities, colors, sizes, and placement requirements before production.
• Maintain appropriate production and quality-control procedures.
• Inspect products for print quality, accuracy, and workmanship.
• Communicate promptly when a production issue, delay, or specification concern arises.
• Address customer concerns professionally and fairly.
• Avoid knowingly shipping defective, mislabeled, unauthorized, or materially inaccurate products.

5. Intellectual Property and Customer Artwork

We respect copyrights, trademarks, patents, trade dress, licensing rights, and other intellectual property.

Customers are responsible for confirming that they have permission to reproduce submitted artwork, logos, photographs, names, trademarks, and designs.

Smash Transfers reserves the right to reject any project that may:

• Violate intellectual property rights.
• Contain counterfeit branding.
• Misrepresent an organization, company, or individual.
• Violate applicable laws.
• Promote unlawful activity.
• Include threatening, hateful, discriminatory, or exploitative content.

Submitting artwork to Smash Transfers represents that the customer owns the artwork or has obtained the necessary authorization to reproduce it.

6. Confidentiality and Data Protection

Employees, contractors, and business partners must protect confidential information belonging to Smash Transfers, its customers, and its suppliers.

Confidential information may include:

• Customer artwork and unreleased designs.
• Pricing and account information.
• Vendor and supplier information.
• Production methods and internal procedures.
• Employee information.
• Payment and transaction information.
• Business strategies and proprietary information.

Confidential information may only be used for legitimate business purposes and must not be disclosed without authorization.

7. Fair Labor Practices

Smash Transfers supports lawful, fair, and responsible employment practices.

We prohibit:

• Forced labor.
• Human trafficking.
• Child labor that violates applicable law.
• Unlawful wage practices.
• Retaliation against employees who raise good-faith concerns.
• Unsafe or abusive working conditions.

We expect suppliers and business partners to follow applicable labor, wage, working-hour, and workplace-safety laws.

8. Environmental Responsibility

We work to reduce unnecessary waste and operate responsibly within the printing industry.

Our environmental practices may include:

• Proper disposal of inks, chemicals, solvents, adhesives, and cleaning materials.
• Recycling eligible packaging, paper, film, cardboard, and production materials.
• Reducing unnecessary test prints and production waste.
• Maintaining equipment to reduce leaks, emissions, and material loss.
• Following applicable environmental and hazardous-material regulations.
• Selecting responsible materials and production methods when commercially practical.

9. Supplier and Business Partner Expectations

Smash Transfers expects suppliers, contractors, and business partners to:

• Conduct business honestly.
• Follow applicable laws and regulations.
• Provide safe and lawful products.
• Maintain accurate product and compliance documentation.
• Respect intellectual property rights.
• Avoid bribery, corruption, forced labor, and unlawful discrimination.
• Protect confidential information.
• Notify Smash Transfers of any product, safety, legal, or compliance issue that could affect our company or customers.

We reserve the right to discontinue relationships with organizations that fail to meet these expectations.

10. Gifts, Entertainment, and Conflicts of Interest

Employees and representatives may not accept or provide gifts, payments, favors, entertainment, or benefits intended to improperly influence a business decision.

Personal relationships, financial interests, outside employment, or business arrangements that may interfere with an employee’s responsibilities must be disclosed to management.

11. Compliance With Laws

Smash Transfers is committed to complying with applicable federal, state, and local laws, including laws relating to:

• Employment and workplace safety.
• Product labeling and advertising.
• Environmental protection.
• Intellectual property.
• Privacy and data protection.
• Taxes and financial records.
• Anti-bribery and anti-corruption.
• Importing, exporting, and supply-chain activities.

12. Reporting Concerns

Employees, customers, suppliers, and business partners are encouraged to report suspected violations of this Code of Conduct.

Concerns may include:

• Harassment or discrimination.
• Unsafe working conditions.
• Fraud or theft.
• Bribery or conflicts of interest.
• Misuse of confidential information.
• Intellectual property violations.
• Product-quality or compliance concerns.
• Retaliation against someone who reported an issue.

Reports should be made in good faith and may be submitted to:

Smash Transfers
Email: web@smashtransfers.com
Phone: 201-257-3665
Mailing Address: 200 S Neman Street, Unit 1 Hackensack NJ, 07601

Smash Transfers prohibits retaliation against any person who raises a legitimate concern in good faith.

13. Enforcement

Violations of this Code may result in corrective action, removal from a project, termination of employment or a business relationship, cancellation of an order, or referral to the appropriate authorities when required.

Our Commitment

Smash Transfers is committed to earning the trust of our customers, employees, suppliers, and community through responsible business practices, dependable service, quality production, and ethical conduct.

By working with Smash Transfers, our employees, contractors, suppliers, and business partners are expected to support the principles outlined in this Code of Conduct.